Useful Links

Useful Links

Part of castle school education trust

"Castle School Education Trust is committed to high quality education across the primary, secondary and sixth form key stages. Our schools cover the South Gloucestershire area. We encourage independence within each school within a strong framework of values."

Visit Website



School Safeguarding Information

At The Castle School we have an important role to play in identifying concerns our students may have and helping to promote their health and wellbeing in and out of school.

All staff at The Castle School are in a good position to do this early and each has a responsibility and a duty of care for keeping student’s safe and protecting them from harm.

At The Castle School all staff play an important part in the wider safeguarding of children.  Safeguarding and promoting the welfare of children is everyone’s responsibility.

At The Castle School we do this by:

1: Having a designated member of staff for Safeguarding:

       Jodie Palmer– Assistant Head

Designated Safeguarding Lead (DSL) who takes responsibility for Child Protection and Safeguarding issues and whose role is:

  • Giving advice and support to other staff,

  • Staff training so all staff can identify the four main categories of abuse and are aware of our responsibilities in regard to; FGM, forced marriage, the Prevent Agenda and Promoting British Values

  • Linking with children’s services

  • Working with other organisations

  • Taking lead for our Children in Care.

2: Having a Core Safeguarding Team                           

Hannah Scott-Mullen                             Catherine Cheese                                              Ally Budd

SENCO (Assistant Head)                     Head of 6th Form (Assistant Head)          Student Centre Manager

  1. Having a Core Pastoral Structure with Dedicated Year Teams

 Sophie Gammon           Ella Wood               Emma Colwill         Mary-Ann Willmott        Wayne Underwood                     

 Year 7                                  Year 8                        Year 9                           Year 10                                  Year 11

3: Having a Student Support Centre with Dedicated Student Support Workers

 Tracey England              Kay Clode               Jane Willson            Tonya Hickling                   Catherine Thomas  

4: Having an Attendance Officer      

Joanne Rygol

5: Having a Special Educational Needs and Disabilities Team (SEND)

We aim to provide strong and consistent pastoral care that supports students to be aspirational and ambitious in regards to their future.

The range of support offered in order to remove barriers to learning illustrates our deliberate focus on each student being able to benefit from excellent teaching and achieve their potential.

Staff are on hand throughout the school day to educate, support, guide and keep students safe.

If you are worried about your child or another young person

If you have a safeguarding or child protection concern in regard to a student it can be referred to the Child Protection Lead (Jodie Palmer) or deputies (Cat Cheese,  Ally Budd).

If you feel that a child is in immediate danger then you must call the police on 999.

Alternatively you can refer straight to;

Access and  Response Team – 01454 86 6000 (during working hours)

Emergency duty team – 01454 615165 (out of hours)

First Response (for students and families living in Bristol); 0117 9036444

Police – 101 for non-urgent issues & 999 if urgent and an immediate response is needed

Domestic Abuse Concerns - Next Link South Glos domestic abuse telephone help lines are open 8:30am – 5:30pm Monday to Friday and
9:30am – 1:00pm on Saturday 0800 4700 280

Mental health support - CAMHS (if young person is currently under CAMHS) – 01454 862431 or if you are concerned that you are not able to keep your child safe or they are not able to keep themselves safe then take them to the Accident & Emergency department at Bristol Children’s hospital or call for an ambulance.

Food banks links for families living in South Glos

Food banks links for families living in Bristol

Parents worried about exploitation - or for confidential help and advice, call Pace on 0113 240 5226

CHILDLINE – 0800 1111 or visit their website

Samaritans – 116 123

Mental health apps approved by NHS -


 0808 800 5000


Government guidance bringing together sources of information about the main risks children may be particularly vulnerable to during the coronavirus (COVID-19) pandemic and signposts you to help and support available.
Published 25 June 2020 - publications/coronavirus- covid-19-keeping-children- safe-from-abuse-and-harm/ advice-to-parents-and-carers- on-keeping-children-safe-from- abuse-and-harm

Young Minds Helpline for parents and young people
If there are concerns about a young person's mental health during this difficult time, you can contact the Young Minds Helplines.
Parents Helpline: If you are a parent who needs advice about your child’s mental health you can contact the Parents Helpline directly on 0808 802 between 9:30am-4pm

YoungMinds Crisis Messenger: If you are a young person experiencing a mental health crisis you can text YM to 85258 for free 24/7 support.
The Young Minds website is here:   text ‘shout’ to 852588for 24/7 crisis text support

Kooth is a British Association for Counselling and Psychotherapy (BACP) accredited digital mental health support service. It gives children and young people easy access to an online community of peers and a team of experienced counsellors. Access is free of the typical barriers to support.
Kooth can be accessed by young people here:

Coronavirus Covid-19 information and support (Children's Society)
The Children's Society has a range of support materials for young people, parents and schools in their mental and emotional health resource 'vault' .
The resources can be found here:

The NSPCC website has a range of information about child mental health.